Coordinated Entry Coordinator

Agency Overview: United Way of North Central Florida serves as the lead agency for the North Central Florida Alliance for the Homeless and Hungry (“Alliance”) Continuum of Care. The Alliance serves the counties of Alachua, Bradford, Gilchrist, Levy and Putnam, and partners with the community to prevent and end homelessness and hunger, and to increase self-sufficiency for individuals and families by providing leadership, advocacy, support, standards, and funding.

Job Overview: The Coordinated Entry (CE) System Coordinator is responsible for the development, facilitation, and management of a coordinated system to identify and link homeless or at-risk of homelessness in the five-county catchment area to housing and other community resources. In addition, this position will also be responsible for developing and maintaining relationships with community-based stakeholders that may serve homeless or at-risk of homelessness.

Job Responsibilities

  • Directing the development and implementation of an equitable and inclusive coordinated entry (CE) system
  • Leading efforts to develop access points and tools to make it easy for individuals who are homeless or at-risk of homelessness to connect to resources (app, website, cross-sector access points)
  • Develop processes and policies for new and existing access points.
  • Managing and implementing the process to match individuals identified through the provider network to housing and services.
  • Facilitating individual and family case conferencing with service providers within the CoC
  • Building relationships with system partners to improve coordination within, access to, and referrals to/from the CE system.
  • Engage strategically with community stakeholders.
  • Participate in the annual count of people who are homeless in the community.
  • Build knowledge of wide array of resources in the community to meet the holistic needs of individuals experiencing homelessness.
  • Attend ongoing training on Best Practices for Street Outreach, Harm Reduction, Housing First, Trauma Informed Care, Cultural Competence, Domestic Violence, Human Trafficking, Public Benefits, and other applicable topics.
  • Attend and participant in all required agency and regional meetings.
  • Assist with all reporting requirements.


  • 2-5 (+) years of professional experience, particularly working in the field of homelessness
  • Have a successful track record in setting priorities; keen analytic, organization and problem-solving skills which support and enable sound decision making.
  • Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
  • A multi-tasker with the ability to wear many hats in a fast-paced environment.
  • Personal qualities of integrity, credibility, a growth mindset, and dedication to the values and the mission of the Alliance.
  • Awareness of personal power and privilege, dedication to cultural humility, and demonstrated high value for diversity in work team essential.
  • Ideally: Driver’s license, clean driving record, auto insurance, and access to personal vehicle.
  • Computer literacy, including knowledge of computer assessment tools, data base systems and windows environment. Proficient in Excel, Outlook and Word.
  • Prior lived experience of homelessness highly valued.

Education: Bachelor’s degree in social work, psychology, education, or related field.

Estimated salary range: $30,000-35,000.

To apply submit application to: