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2-1-1: Your First Call for Help

What is 2-1-1?

2-1-1 is a FREE service provided by United Way that connects area residents to critical health and social service resources when they need help. From help with a household bill, food assistance, or counseling for suicide prevention, calling United Way's 2-1-1 helpline is open 24 hours a day, 365 days a year. Instead of searching the phone book or internet when faced with a crisis, think of 2-1-1 as your first call for help.

Need Help?

If you or someone you know needs assistance, please reach out through calling, texting, chatting, or emailing.

  • To dial 2-1-1 or (352) 332-4636. Calling is available 24 hours a day, 365 days a year.

  • To text 2-1-1, just text your zip code to 898-211 (txt211).

  • To chat with a 2-1-1 operator: 

  • To email, click here.

Chatting and texting are available Monday through Friday from 10 a.m. to 6 p.m.

 

Contact 2-1-1 during a crisis for help with:

  • Emergency Shelters
  • Food Distribution Centers
  • Shelter & Federal Assistance
  • Grief Counseling
  • Helping to locate family memebers
  • Clean-Up Crews
  • Potable Water, Ice, Food, etc.
  • Elder Services
  • Youth and Child Care Issues
  • Emergency Financial Assistance, and many more!

Visit the searchable database for local services online!

Looking for Child Care?

Contact the Early Learning Coalition of Alachua County by emailing info@elcalachua.org or by calling (352) 375-4110 ext. 102. The Early Learning Coalition of Alachua County provides early child education information and resources. They maintain a comprehensive database on availability, quality and affordability of child care and early education in Alachua County.

How Does and Organization Qualify to be listed in 2-1-1?

Nonprofits and low-cost/sliding-scale community resources can be listed in 2-1-1. We encourage all to apply if they feel they can be of help to the community. 2-1-1 does not exclude services due to not being a nonprofit.

  • Click here for the 2-1-1 Resource Database and Volunteer Solutions Inclusion Application

 

 

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