Small Business Partner - Dex Imaging

Chris Bates, Dex Imaging Document Management Specialist


1. Tell us about your business; and what is your business philosophy?

Our Business specializes in helping other businesses reduce operating costs as it pertains to document management.  Not only do we help business reduce printing/copying expenses, but something that makes us different is that we use technology to help business also capitalize on more efficient and productive workflows, giving back the time to focus on business and what makes those businesses money.  Our philosophy is consistent from the corporate level to our local branch in Gainesville: give 30% of all profits back to our communities, deliver quality products, phenomenal customer service/support, and be held accountable to the highest level with emphasis on local, account management.  We are more than your average copier vendor, and we like to consider ourselves “DEXperts,” or technology consultants, because no “one size fits all” in any business environment. 

2. Why are you passionate about your commitment to United Way’s Community Investment Fund?

I am most passionate about the community investment fund because I, like many I’m sure, was unaware of the opportunities we have locally to help those in need.  Learning about United Way was as much impressive, as it was humbling, knowing that the very dollars raised go back to the communities we live, work, and play in.  This is a wonderful program geared toward helping those in need, and I can’t think of a better organization to spearhead this movement.


3. What is something interesting or surprising that most people don’t know about you?

Most people do not know that I exhibit (slight) OCD and very typical type “A” behaviors, in that attention to detail, analytical thinking, streamline processes, and problem solving are the greatest assets that also tie well into my career and ability to help other businesses.  Additionally, it could be said I have a few tendencies to give feedback to drivers on the road (they just usually can’t hear me, or aren’t so receptive to the “constructive” criticism. 

4. What would your older self tell your younger self?

My older self would tell my younger self to stress less, value every day, and spend more time with the ones you love.  It wasn’t until I moved over 600 miles away that I began to cherish/treasure every moment I have with friends and family.  I would also tell my younger self, don’t worry about the hair loss, and grey hairs… it’s natural, and embrace it! 

5. Favorite quote?

Too many to think of, but two come to mind that I practice daily. “People don’t care how much you know, until they know how much you care.”  “Character is doing the right thing, even when no one is looking.”